Request a RT-Queue


If you would like to request a new RT queue, please send a mail to with the following information:

  • A confirmation from the group leader to set up the queue and to appoint a queue administrator.
  • A name of the queue, as well as the desired e-mail address on which the queue is based.
  • An "Auto-Reply" adapted for the queue.
  • Wishes about changes in standard queue settings.


Please send the completed form for "Registration of a processing activity" directly to


E-Mail: Request-Tracker