I am requested to encrypt my mobile phone. What is to do?

Sometimes users are requested to encrypt their smartphone when using the ActiveSync protocol. Zimbra does no request such encryption, but instead does not inhibit it. Older Android version misinterpret this as a request for encryption.

If you do not want to encrypt your smartphone, please do not use ActiveSync but instead IMAP for reading your e-mails and CalDAV for your appointments and CardDAV for your contacts.

=> If you would like to encrypt your device, please backup all your data beforhand and ensure your device is connected to an external power supply during the encryption process. <=