On-site Services in the Computer Center / UCO

On this page we have summarized the current situation regarding COVID-19 and the current, temporary regulations for computer center-related on-site services.

Computer Center

The control center of the data center is staffed from Monday to Friday from 9:00 am to 5:00 pm. The acceptance of goods during opening hours and the continuous supervision of critical services are guaranteed.

  • Contact for prior appointment arrangements: Computer Center Tel: 5007, E-Mail: rz@desy.de
     

IT-Support (UCO)

The UCO can be reached by telephone during daily working hours from Monday to Friday between 8:00 a.m. - 4:30 p.m. or at any time by e-mail at uco@desy.de.

The personal service for e.g. repairs and loan equipment, will also be available again as of Monday, 14.06.2021. Please note, however, that due to a reduced number of staff, a half-hour lunch break between 12 noon and 1 p.m. must be taken into account.