On this web page and its child pages, you can find an overview about the DESY e-mail services, how to access your e-mails and calendars, as well as related aspects and known issues.

Detailed information about calendaring at DESY can be found on the dedicated calendar web site: https://it.desy.de/services/calendar/

For information about setting up your own server to submit e-mails (port 25 to the outside of DESY is blocked), please read the technical documentation here:

https://it.desy.de/services/e_mail/desy_intern/technische_dokumentation/postfix/0_client/index_eng.html

Access your Emails and Calendars

DESY in Hamburg operates a so-called Zimbra mail server. Every person at DESY with a DESY account has a mailbox in which the emails of that account are stored.

Recommendation

To access your mails and calendars at DESY, the easiest and recommended way is to use the web site of the mail and calendaring system which is used at DESY (Zimbra). You may reach the web site using the web address https://mail.desy.de

Mails at the Desy

On this page you will find general information about your e-mail.
https://it.desy.de/services/e_mail/desy_mails/index_eng.html

Central Spam and Virus Detection

Since e-mails can be used in various ways to transport and spread harmful content, DESY-IT endeavors to detect malicious e-mails as early as possible and to make them recognizable accordingly. For this purpose, all incoming and sent e-mails are examined centrally in several stages according to the following criteria:

• Does the mails contain viruses and trojans
• Is the mailcontent possibly harmful
• Is there any encrypted mail content or attachment, which can not be analysed by the scanner and may
  contain malicious code
• Is it a phinishing mail which tries to get access to DESY account informations
• Does the the mail contain unwanted commercials (only mails coming from outside DESY are analysed
  in this aspect)
   

Depending on how the mail is classified by the filter, it is either rejected, quarantined or delivered with a note. For more information about email filtering, visit the following website:

https://it.desy.de/services/e_mail/spam_and_virus_detection

Mailing Lists

One possibility to reach a big amount of people with only one mail is the creation of a mailinglist. Such a mailinglist can be set up in various configurations. It can be used as a newsletter for all subscribers or as a tool to help to communicate within your project group.

Information about creation and administration of such a mailinglist can be found on the following web site:

https://it.desy.de/services/e_mail/mailinglisten/index_eng.html

Mail Clients

A mail client is a program that lets you receive, read, write and send your e-mails. This includes Outlook or Thunderbird. Which mail clients are recommended and supported by the UCO? These and other questions, such as how to use them, can be found here:
https://it.desy.de/services/e_mail/mail_clients/index_eng.html

Support

If you should have questions or need support, the UCO is at your service:

• Mail: uco@desy.de
• Tel: 5005
• Room: 2b/131d
• Web: https://it.desy.de/dienste/uco
  
   

On this web page and its child pages, you can find an overview about the DESY e-mail services, how to access your e-mails and calendars, as well as related aspects and known issues.

Detailed information about calendaring at DESY can be found on the dedicated calendar web site: https://it.desy.de/services/calendar/

For information about setting up your own server to submit e-mails (port 25 to the outside of DESY is blocked), please read the technical documentation here:

https://it.desy.de/services/e_mail/desy_intern/technische_dokumentation/postfix/0_client/index_eng.html

Access your Emails and Calendars