Guests at DESY - IT

As guest at DESY you can use many services of our computing environment. E. g. obtaining full Internet access via our wired guest network or connect your device with WLAN to our guest networks “Science-Hotspot” and “eduroam”.

Furthermore, you can use the DESY network printers and our seminar rooms with all necessary IT equipment.

If you should have any questions about the IT infrastructure, need any assistance or are at DESY for a longer period of time and need access to more IT services, your first contact point is your group secretariat or one of the administrators of your host group.

More support will also be provided by the UCO (User Consulting Office) in building 2b, room 131d,  Phone.:5005, E-Mail: uco@desy.de

Information about news and trouble see: https:it-news.desy.de

 

 

Printing

Some of the printers in the DESY network are accessible to DESY guests. These special printers are marked with a sticker.

To print, they must have the correct driver installed and follow further steps. How to find the correct driver and step by step instructions can be found on the website below.

To find your print job, please look at the blue cover sheet in front of the printed documents, on which your Windows account name is noted.

https://it.desy.de/services/druck/guest_network___wlan/printing_from_windows_11/index_eng.html

Equipment/ Seminar Room

You will find conference equipment in our seminar rooms. PCs, a good Internet connection, WiFi and a projector - everything you need for a presentation.

We also offer additional equipment for conferences and we can set up a temporary conference WiFi on request.

To ensure that the organization runs smoothly, please get in touch with your contact person at DESY or the hosting group secretariat in good time.

You want to know more? On the website below you will find detailed information and helpful instructions, for example: how to make video and telephone conferences at DESY.

The keys for our seminar rooms - if required - can usually be obtained from the secretariat of the hosting group or your contact person at DESY.

https://it.desy.de/services/conferences/index_eng.html

 

Security

Pay attention to your security!

It is important that only computers with an up-to-date operating system and applications supported by the manufacturer as well as an up-to-date virus scanner are connected to the guest network.

Please also note the license conditions of the software you are using.

If you require further support, please contact the UCO.

 

Internet /mobile devices

With the "Science Hotspot", our guest network, you can quickly connect to your smartphone, laptop or tablet.

Select the network and accept the terms of use in the browser. You will then be connected to the guest network for one week.

There is also access to the WLAN "eduroam" if you/your institute participate in the project.

For further information, please refer to the link below.

https://it.desy.de/services/networks/wlan_at_desy/index_eng.html