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General information about email at DESY
On this page you will find general information about the use of emails at DESY, but also tips for everyday use.
DESY email address / mailbox
As a standard, you will automatically receive an electronic mailbox on the central e-mail system at DESY (mail.desy.de) with your user account at DESY in Hamburg or Zeuthen. An email system (at DESY mail.desy.de) usually manages the emails of a large number of accounts, each of which has its own mailbox on the system.
⤷ DESY email address
You can use your DESY e-mail addresses for sending and receiving e-mails. Different domains are supported at DESY.
DESY Domain: The official DESY domain is desy.de. Therefore, most addresses at DESY follow the following schemes:
Other domains at DESY: In addition to desy.de, there are other domains that are supported by DESY-IT. These can therefore also be used in email addresses.
⤷ DESY mailbox
Your (email) mailbox, also called inbox, is the physical location where all your incoming and outgoing email correspondences are stored, unless they are actively deleted, redirected or stored locally.
The designations of the mailboxes at DESY follow the scheme:
Restrictions for Sending
The number of e-mails being sent is limited. If you plan to send more than 150 e-mails per 15 minutes, please contact uco@desy.de in advance and calculate at least four hours during normal office hours, before new settings will have been made, into your time budget.
- example1@desy.de
- example2@xfel.eu
- example3@mail.desy.de
Examples for sender addresses which will not be accepted are:
- root@localhost.desy.de
- example1@pcx12345.localdomain
- example2@non-existent-domain.de
Sending attachments
Mails are used for communication, correspondence and partially also to share files. Though the latter is not recommended, because it may slow down a possibly necessary synchronization process. Sending email attachments should therefore not be the primary method to share files with colleagues, especially if they are quite big.
In order to exchange data without attaching them to e-mails, the data storage service DESY Sync & Share should preferably be used. For more information on how to use the service, please visit the following website:
https://it.desy.de/services/storage_services/desy_sync__share/index_eng.html
As an alternative to using DESY Sync & Share, storage on network file systems such as AFS or Windows network drives is also possible. In individual cases, it must be checked which service is better suited for this. Basically, this also depends on the working methods of the persons involved. Should you need advice, please contact your group admins:
