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Feature "Find my Mobile"
The feature "Find my Mobile" (Samsung) or "Find my iPhone" (Apple) allows remote access to your smartphone. This allows you to locate your mobile device if it is lost and to delete any data stored on the device remotely, if necessary. This is the reason why this function should always be activated on business devices.
If a business device has to be repaired, however, this function must be deactivated. Otherwise the service providers will not be able to carry out a repair.
So for security reasons, please make sure that this feature is activated on your business mobile, but deactivated for a repair case.
You will find the necessary steps for activating/deactivating this function in the following instructions.
Instructions for Samsung (Android)
If you have a device made by Samsung, please first open the system settings (see figure 1). Then select the menu item "Biometrics and security" (see Figure 2). The name of the menu item may vary depending on the model and version of the Android operating system.
Figure 1
Figure 2
Afterwards select the menu item "Find My Mobile" (see Figure 3). To activate or deactivate remote access, switch the "Remote access" setting if necessary (see Figure 4).
If the switch is white, the feature is deactivated. This state is required for repairs of the device. To reactivate the feature, please activate the option switch again. If the switch is highlighted in blue, it is activated.
Figure 3
Figure 4
Instructions for iPhone (iOS)
Open the system settings of your iPhone and select your Apple user account (see figure 1). Then select iCloud from the menu (Figure 2) and tap the menu item "Search my iPhone" (Figure 3).
Figure 1
Figure 3
Figure 2
To activate or deactivate the feature "Search my iPhone", click on the button "Search my iPhone", if necessary (see figure 4).
If the switch is white, the feature is disabled. This state is required for repairs of the device. To reactivate the function, tap the menu item again. If the switch is highlighted in green, the function "Search for my iPhone" is activated.
Figure 4
UCO Hamburg
| Phone: | +49 (0)40 8998 5005 |
| E-Mail: | UCO Hamburg |
| Location: | 2b / 131d |
| Link: |
https://it.desy.de/services/uco
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