Remote Support on your Device

For support purposes, it may be necessary to access your computer remotely. Here a difference can be made between:

  •     a remote maintenance by IT, during which you cannot work on your computer or
  •     a remote support, where you actively work together with the supporter to solve a problem.

Click on one of the following links to get more information and instructions.

Remote Maintenance by IT
Remote Support by UCO with Bomgar

 

UCO Hamburg

UCO Hamburg
Phone: +49 (0)40 8998 5005
E-Mail: UCO Hamburg
Location: 2b / 131d
Link: https://it.desy.de/services/uco