UCO Documentation

This web site offers a link list leading to frequently asked topic areas of the central DESY-IT infrastructure. Additional information about further IT topics can also be found on the respective service web sites of IT.

+
Email
Documentation about the DESY Mail Service
Filtering Emails
Digital Signatures for Documents and Emails (only German)
Verify digital Email Signatures

 

Software
Overview about Software at DESY
Create a Request in AMS to get Software or Hardware
LabVIEW Licensing activation at DESY

 

Operating Systems
Windows
Information on Windows at DESY
Updating Windows Computers
Linux
Information about Linux at DESY
Introduction to AFS
macOS
FAQ for using macOS in the DESY environment

 

Storage and Backup
Information and Overview concerning the Possibilities of Data Storage at DESY
Große Dateien über DESY Sync & Share anbieten
Restore and Backup at DESY
Change Quotas using Amfora (for Group Admins Only)
Introduction into AFS

 

External access
Working from Home (Home Office)
Secure Access from external Devices to DESY using SSH Tunnel (recommended)
Access to the DESY inernal network using VPN
Statement of D4 about external Access (only available from the internal DESY network and in German only)
Determine your IPv4 adress using VPN

 

Remote Support
Remote Support
Remote Maintenance by UCO
Remote Support by IT with Bomgar

 

IT Security and Privacy
IT Security and Privacy (only accessible from the DESY intranet)
Digital Signatures for Documents and Emails (only German)
Verify digital Email Signatures
Transmission of sensitive Data

 

General and Miscellaneous
Computer Name Determination
Flyer (PDF): IT Guideline
Flyer (PDF): Guests at  DESY
Fyler (PDF): Mobile Devices
Funktion "Find my Mobile"
Send Fax via Email
Booking Seminar Rooms (Only available in German)
Secured Printing
Set Default Printer for Linux
Remote Support using Bomgar

 

 

External Manuals

CERN Documentation