macOS

Learn more about macOS support at DESY. Here you will find the most important topics, resources and contact information you need for macOS support at DESY.


 

Connect

Install

Configure


Order

Apple devices or software licenses can be ordered through the AMS web interface: ams.desy.de

Your group administrator will help you with the order.


Help & Repair

Need a device repair or have further questions?

Please contact the UCO.

UCO (User Consulting Office)

NOTE: The standard desktops that are currently fully supported by IT at DESY include Windows and Linux in a standardized configuration on defined standard hardware.
In order to meet the requirements of the increasing number of macOS devices, IT supports to the best of its ability.


Remote support

With TeamViewer, a supporter can log on to your Mac and help you without you having to bring your Mac to the UCO office.

More info here: https://it.desy.de/services/teamviewer/

see also

Apple - macOS User Guide