UCO Documentation


For guests, users new to DESY and all interested people the leaflet "IT @ DESY – Guideline to the IT infrastructure at DESY in Hamburg“ which you can find on the left provides all information worth to know about the IT infrastructure at DESY in Hamburg and its services and systems in a concised manner.

The below mentioned user support documents (Short Reference Cards) are available online, the flyers also as printouts in the self service area, opposite to the UCO (2b/131). Further specification to certain IT topics can be found on the corresponding IT service web pages.




General Information

Information and Overview concerning the Possibilities of Data Storage at DESY HTML  
Flyer: IT Guideline - Overview of the usage of IT services at DESY   PDF
Flyer: Guests at  DESY   PDF
Booking Seminar Rooms (Only German!)   PDF

Operating Systems


Updating Windows computers

Flyer for Windows 7 at DESY in general (only German)   PDF
Flyer for Windows 7 Notebooks (only German)   PDF
Introduction to the AFS HTML  
Flyer about the central DESY Linux System pal.desy.de   PDF
Mac OS    
FAQ for Using MAC OS in the DESY Environment HTML  


E-Mail-Programs: IMAP(S) Configuration HTML  
Filtering of E-Mails HTML  

Remote Access / SSH


Secure Access to the DESY Network using SSH (Short Description - D4)
The video documentation is only available in German Language!

Secure Access to the DESY Network using SSH   PDF
ssh Introduction HTML  


Restore and Backup at DESY HTML  
Offering Large Files by Using the Web HTML  
User Guide Igel Thin Client   PDF
How to Send a Fax from a Computer HTML  
Computer Name Determination HTML