UCO Documentation


For guests, users new to DESY and all interested people the leaflet "IT @ DESY – Guideline to the IT infrastructure at DESY in Hamburg“ which you can find on the left provides all information worth to know about the IT infrastructure at DESY in Hamburg and its services and systems in a concised manner.

The below mentioned user support documents (Short Reference Cards) are available online, the flyers also as printouts in the self service area, opposite to the UCO (2b/131). Further specification to certain IT topics can be found on the corresponding IT service web pages.




General Information

Computer Name Determination HTML  
Information and Overview concerning the Possibilities of Data Storage at DESY HTML  
Flyer: IT Guideline - Overview of the usage of IT services at DESY   PDF
Flyer: Guests at  DESY   PDF
Flyer: Mobile Devices   PDF

Operating Systems

Information about Windows at DESY HTML  

Updating Windows Computers

Flyer for Windows 7 at DESY in general (only German)   PDF
Flyer for Windows 7 Notebooks (only German)   PDF
Information about Linux at DESY HTML  
Introduction to the AFS HTML  
FAQ for using macOS in the DESY environment HTML  


E-Mail-Programs: IMAP(S) Configuration HTML  
Filtering of E-Mails HTML  
Verify Email Signatures HTML  

Remote Access / SSH

Secure Access from external Devices to DESY using SSH Tunnel HTML  


Feature "Find my Mobile" HTML  
Restore and Backup at DESY HTML  
Offering Large Files by using DESY Sync & Share HTML  
Send Fax via Email HTML  
Booking Seminar Rooms (Only German!)   PDF

Secured Printing




CERN Documentation